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77nv takes the handling of your personal information seriously. This policy sets out exactly what data we collect when you open an account, how we use it, and what choices you have — with access subject to your local law and eligible regions.
When you create an account on 77nv, we collect the information you provide directly — your name, contact details, and the payment method you choose to link, such as bKash or Upay. We also collect technical data your device sends automatically: IP address, browser type, and session activity. This helps us keep your account secure and show you the lobby content relevant to your region. We do not sell your personal data to third parties. We do not share it with advertisers. We share data only where we are required to by applicable law, or where a service provider we use needs a minimum subset of it to process a transaction you have initiated — for example, a payment processor handling a bKash deposit needs your account reference to complete that transfer. Retention periods vary by data type: account records are held while your account remains active and for a period after closure as required by applicable regulations. Technical logs are retained for a shorter period. The precise retention schedule is available on request through our support channel. Access to this platform and the protections described here depend on your local law and eligible region.
This policy covers what we control directly — your 77nv account, the data you submit through it, and the sessions you run on our platform. It does not extend to third-party websites we may link to, and it does not govern how payment processors like bKash or Upay handle data on their own systems. Understanding the boundary helps you know where to direct a question.
Any data you enter during account creation, login or profile updates falls inside this policy. We control those fields and we are responsible for how that data is stored and used.
When you initiate a bKash or Upay deposit or withdrawal, we pass only the minimum data needed to process it. The payment provider's own privacy terms govern what happens on their side of that transfer.
Your browsing behaviour inside the 77nv lobby — which game categories you open, how long a session runs — is logged by us under this policy and used only for account security and service improvement.
Links or embedded content from studios such as Joker, Spadegaming, Microgaming or PG Soft may load resources from those providers. Their data practices are not governed by this policy; check their own published terms.
You have concrete options when it comes to the data we hold about your account. You can ask us to show you what personal information we have on file — this includes your registered contact details, any linked payment references such as your bKash number, and the transaction history visible in your account wallet. If any of those details are wrong, you can request a correction. For straightforward account fields like your email address, the update path is inside your account settings; for records we hold in our back-end systems, contact support directly and we will process the correction. You can also ask us to delete data we are not legally required to keep. We will confirm what we can remove and what must be retained under applicable rules. If you want to raise a concern about how we have handled your data — whether that is a question about what we collected or how long we are keeping it — our support team is the right first step. We aim to respond to all data-related requests through the channel you use to contact us, and your access to these rights depends on applicable local law and eligible regions.
Ask us to produce a summary of the personal data we hold linked to your account, including contact details and any stored payment references such as your bKash number.
Update basic fields through your account settings page. For records outside that screen, send a correction request to support and we will action it on our side.
We can remove data we are not legally required to keep. We will tell you clearly which records can be deleted and which must be retained under applicable law.
If something about our data handling is unclear, contact support with your account reference. We treat data questions as a priority and will not redirect you to a generic FAQ without a direct answer.
If you have a question about this privacy policy — what data we hold, how to correct it, or how to request its removal — these are the routes we have open. Use the one that suits how you normally reach us. Each route connects to the same team handling data requests, so you do not need to use a specific channel.
Open the chat widget from any page inside 77nv. Mention your account reference and the nature of your data request so we can locate your records quickly.
Send your data query to our published support email address listed in the Contact section of the site. Include your registered email or bKash number so we can match your account.
The Help section inside your signed-in account area contains a form specifically for account and data queries. It routes directly to the team responsible for privacy requests.
We use standard technical measures to protect the data held in your 77nv account. Sessions run over encrypted connections, and account access requires the credentials you set at registration. Cookies on our site serve two purposes: keeping your session active while you browse the lobby, and recording anonymous analytics about how pages load on your device. You can manage cookie preferences through your browser settings; disabling functional cookies may affect how the lobby loads on your device. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Your account session and any data you submit — including payment references like your bKash number — travel over an encrypted connection. We do not log your full payment credentials on our servers.
Cookies on 77nv keep your session live and help us see how pages perform on mobile. You control them through your browser. Turning off session cookies will require you to log in again on each visit.
We keep account records while your account is open and for a period after closure as applicable regulations require. Anonymous analytics data is held for a shorter window. Request the full schedule through support.
To update, restrict or remove data we hold, contact support with your account reference. We confirm what we can action and what we must retain, and we do not keep you waiting without a direct response.
These are the questions we receive most often about how 77nv handles personal data. If your question is not here, reach us through live chat or the account help form.
We collect the details you enter during registration — name, contact information and any payment reference you link, such as a bKash number. We also collect technical session data your device sends automatically, including IP address and browser type, used for account security only.
We do not sell or share your data with advertisers. We pass the minimum necessary data to payment processors — like bKash or Upay — only when you initiate a transaction. We may share data when required by applicable law. No other sharing takes place.
Account records are retained while your account is active and for a period after closure as applicable regulations require. Technical logs are kept for a shorter period. Contact support to request the full retention schedule or to ask about specific record types.
For fields visible in your account settings, update them directly there. For records in our back-end systems, send a request through live chat or the account help form with your account reference. We confirm what we can remove and what must be kept under applicable rules.
We use cookies to keep your session active while you browse the lobby and to collect anonymous page-performance data. We do not use cookies for advertising profiles. You can manage them through your browser settings; turning off session cookies means you will need to log in again each visit.
This policy covers data on the 77nv side of a transaction — your account reference and the record of the deposit or withdrawal. Once data passes to bKash or Upay to process your payment, their own privacy terms govern it. Check their published policies for that portion of the data flow.